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What is the first step in dealing with a patient when referred to social services for help in planning for an operation?

  1. Establish a relationship with the patient to find out what surgery means to him

  2. Help the patient handle his anxiety about the operation by describing his procedure

  3. Investigate community resources about helping the patient with his surgical plan

  4. Refer the patient to the psychiatrist for evaluation of his readiness for surgery

The correct answer is: Establish a relationship with the patient to find out what surgery means to him

Establishing a relationship with the patient is fundamental because it creates a trusting environment where the patient feels safe to express their feelings and thoughts regarding the surgery. Understanding what the surgery means to the patient allows the social worker to tailor their support according to the individual's emotional and psychological needs. This step is vital for effective communication and ensures that subsequent interventions, whether addressing anxiety, exploring community resources, or considering referrals, are rooted in a clear comprehension of the patient's perspective. A strong therapeutic alliance is the foundation of any successful intervention in social work. By prioritizing the establishment of a relationship first, social workers can foster a more understanding and supportive dialogue, leading to better outcomes in assisting the patient throughout the surgical planning process.